Travel · A car hire desk at Manchester Airport
How to decline extra car hire cover in English
At a car hire desk, you may know your decision but struggle to make it sound polite. This page gives you natural phrases to explain your cover and respond clearly.
The situation
What happened
- You've prebooked a small car for three days.
- At the desk, the agent strongly recommends extra excess cover for £18 a day and warns that you could be charged up to £1,200 if the car is damaged.
- You've already bought your own excess insurance online, you have the policy on your phone, and your card has enough available credit for the deposit.
Your goal
Drive away without buying the extra cover.
What to say
8 lines, in the order you'd need them
Say each line out loud from its hint, then tap to check.
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1 · Open
“Hi, I've got a booking for a small car for three days.”
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2 · Explain
Clear and matter-of-fact
“I've already bought separate excess insurance online.”
“My card's got enough available credit for the deposit.”
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3 · Ask
Useful when you need clarification
“Could you talk me through the deposit and what it's for?”
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4 · Push back
A polite but clear refusal
“Thanks, but I don't need the extra cover today.”
Acknowledges the warning while holding your position
“I understand, but I'll stick with the cover I've already bought.”
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5 · Meet halfway
Offers useful evidence without sounding defensive
“If it helps, I can show you the policy on my phone.”
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6 · Wrap up
Moves the conversation on naturally
“Right, what's next for collecting the car?”
Say it like a local
Drop the stiff version
Learners sayI don't want your insurance.
Locals sayNo, thanks. I've already got separate excess cover.
It sounds less confrontational and briefly explains your decision.
Listen in
The same kind of moment, smaller
The highlighted phrases are the ones worth stealing.
Now say it out loud
Jordan answers what you actually say, and the mood shifts with every line. Get what you came for, then hear how a local would have said each of yours.
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