Describe a time when you received bad service in a restaurant or shop.
You should say:
- 1when and where it happened~30s
- 2what happened~30s
- 3what you did about it~30s
- 4and explain how you felt about the experience~30s
Reported in May 2026 Money & Shopping
Plan it in one minute
What each point needs, about 30 seconds on each.
- 1When and where it happenedSet the scene: a real time, place or person. Specific beats impressive.
- 2What happenedSay it in one line, then add one detail.
- 3What you did about itSay it in one line, then add one detail.
- 4Explain how you felt about the experienceThis is your ending. One clear reason or lesson, said with confidence.
Your turn: talk through the card
Describe a time when you received bad service in a restaurant or shop.
Talk for one to two minutes, one point at a time. Nothing is uploaded.
0:00 / 0:00
Answer it with the examiner
Sign in free, then speak for 1–2 minutes and get a band score with one thing to fix.