Describe a time you complained about something and were happy with the result.
You should say:
- 1what you complained about~30s
- 2who you complained to~30s
- 3what the result was~30s
- 4and explain why you were satisfied with it~30s
Reported in April 2026 Money & Shopping
Plan it in one minute
What each point needs, about 30 seconds on each.
- 1What you complained aboutSet the scene: a real time, place or person. Specific beats impressive.
- 2Who you complained toSay it in one line, then add one detail.
- 3What the result wasSay it in one line, then add one detail.
- 4Explain why you were satisfied with itThis is your ending. One clear reason or lesson, said with confidence.
Your turn: talk through the card
Describe a time you complained about something and were happy with the result.
Talk for one to two minutes, one point at a time. Nothing is uploaded.
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Answer it with the examiner
Sign in free, then speak for 1–2 minutes and get a band score with one thing to fix.