Work & careers

close the loop

complete and confirm a matter

If you close the loop, you complete the final steps and make sure everyone knows that a matter is resolved.

B2 common speech & writing

expression

Hear it in real life

Has the booking problem been sorted out?

Almost. I just need to close the loop with the hotel.

Play the conversation

I will close the loop with the customer after the technical team tests the replacement.

The mistake everyone makes

Not: I will close the loop to the supplier.

Say: I will close the loop with the supplier.

Use 'with' before the person or organisation you contact.

Build it

How it fits in a sentence.

close the loop with someone; close the loop on something

Your turn: say it out loud

I will close the loop with the customer after the technical team tests the replacement.

Say it out loud two or three times, until it feels like yours.

close the loop

complete and confirm a matter

“I will close the loop with the customer after the technical team tests the replacement.”

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