Communication

pass on to

forward something to someone

To pass something on to someone means to send information, a complaint, or another matter to the person who should deal with it.

B2 common speech & writing

phrasal verb

Hear it in real life

What happens to my complaint now?

I'll pass it on to the duty manager.

Play the conversation

I'll pass your request on to the person who deals with bookings.

The mistake everyone makes

Not: I passed the complaint on ‸ the manager.

Say: I passed the complaint on to the manager.

Keep to after on when naming the person who receives the matter.

Build it

How it fits in a sentence.

pass something on to someone; passed something on to someone

Your turn: say it out loud

I'll pass your request on to the person who deals with bookings.

Say it out loud two or three times, until it feels like yours.

pass on to

forward something to someone

“I'll pass your request on to the person who deals with bookings.”

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