Communication
nonverbal cues
signals without words
Nonverbal cues are messages shown through gestures, posture, facial expressions, or eye contact.
Hear it in real life
How did you know she was uncomfortable?
Her nonverbal cues were quite clear - she kept looking at the door.
I noticed several nonverbal cues that suggested the customer was becoming impatient.
The mistake everyone makes
Not: I missed her nonverbal sign that she was uncomfortable.
Say: I missed her nonverbal cue that she was uncomfortable.
Use cue, not sign, for a small gesture or expression that gives you information about someone's feelings.
Build it
How it fits in a sentence.
notice/read/look for nonverbal cues; nonverbal cues show/suggest something
Your turn: say it out loud
I noticed several nonverbal cues that suggested the customer was becoming impatient.
Say it out loud two or three times, until it feels like yours.
nonverbal cues
signals without words
“I noticed several nonverbal cues that suggested the customer was becoming impatient.”
heytardy
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